What We Offer
Our hosting services encompass dedicated resources, top-level security, 24/7 monitoring, and expert support, ensuring your website's optimal performance and reliability.
Dedicated CPU, Memory & IP
Providing your visitors with a top-notch experience by ensuring your site loads quickly & stays safe from threats.
Website Threat
Firewall
Get an impenetrable shield for your website, effectively blocking malicious attacks & safeguarding your site.
Fast Loading Around The World
Our 114 Point Global CDN ensures lightning-fast website loading times to users both inside and out of Australia.
25GB Storage
Large 25GB storage space accommodates your website's files, giving you the room to grow and expand.
Hosted Within Australia
get local hosting with our servers based in Sydney, Australia, guaranteeing fast loading times.
Expert Aussie Support
Our dedicated team of expert Aussie Support is ready to assist you with any questions you have.
Get Web Guard
Pick your plan. Change whenever you want.
No transfer fees between plans.
FAQs
Have a read through some of our FAQs or contact our support team for help.
Still no luck? We can help!
Contact us and we’ll get back to you as soon as possible.
- What is website hosting, and why do I need it?
Website hosting is a service that makes your website accessible on the internet by storing its files and data on a server.
You need hosting to ensure your website is available 24/7, secure, and capable of delivering content to visitors worldwide.
- How does your hosting service differ from other providers?
Our hosting service stands out by being highly tailored to WordPress sites, offering specialised support and optimisation for the WordPress platform.
Additionally, we prioritise Australian businesses with a focus on fast and reliable hosting for the Australian market.
- Can I transfer my existing website to your hosting service, and how does the process work?
Absolutely, you can transfer your existing website to our hosting service seamlessly. Our experienced team will handle the entire process for you.
All we require are your current hosting logins and domain logins, and from there, we’ll take care of everything, ensuring a hassle-free transition to our hosting platform.
- Do you provide domain registration services, or do I need to purchase a domain separately?
No, we do not provide domain registration services, but we do offer comprehensive support for managing the DNS and handling any complex domain-related components to ensure your website and domain work seamlessly together on our hosting platform.
We simply point your existing domain to our servers and manage on your behalf for you.
- What is the server location of your hosting service, and how does it impact website performance?
Our primary servers are located in Sydney, which provides significant advantages for website performance.
This location ensures that anyone accessing your website from within Australia experiences exceptionally fast loading times and responsive performance, optimising the user experience for your Australian audience.
- Can I host multiple websites on a single hosting plan, or do I need a separate plan for each site?
Due to the highly tailored nature of our service, each website is required to be on its own Guard plan to ensure that each site benefits from dedicated resources, optimising performance, and security for individual websites.
- Do you provide email hosting services as part of your hosting packages?
While we can offer basic email hosting, we highly recommend professional email hosting providers like Microsoft or Google Workspace for a more comprehensive email solution.
Our team is more than happy to assist you in setting up and configuring these professional email services to meet your specific needs.
- Are there any restrictions on the type of content or websites that can be hosted on your servers?
While we have limited restrictions, we do not permit the hosting of adult or illegal websites on our servers.
We prioritise a safe and compliant online environment for all our clients and users.
- Can I cancel my hosting plan at any time, and what is the process for doing so?
Yes, you can cancel your hosting plan at any time, and the process is straightforward.
You can initiate the cancellation through your user account, providing you with the flexibility to manage your hosting services according to your needs.
